Job Details

German Speaking Customer Support Agent

Description

Reference: 991542

The Company:

Our client, an international organisation within the technology industry, is currently recruiting for 2 Customer Support Agents, fluent in German and English or fluent in German and French. The company is based in Worcester/Hereford.

The Role:

The position will involve dealing with a large number of inbound calls and emails from customers in Germany and France, wishing to receive information about products, get technical assistance and process orders. You will also support the sales team and dealing with a wide range of customer service queries, ensuring the company is promoted with every customer contact.

Candidate Profile:

Candidates must be fluent in German and English or German and French along with excellent English with a keen interest for technical products. Excellent level of customer service skills are essential, as is a knowledge of a Windows working environment.

Salary/Additional Information:

The Salary for this position will be £18,000 and 10% yearly performance based bonus. The company also offers a fantastic benefits package with private healthcare, dental, pension scheme and life assurance.


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