Job Details

Customer Service Advisor

Description

Ref: 968354

The Company:

Our client, a UK based international company, is currently recruiting for a Customer Service Executive, for their office based in Surrey.

The Role:

The role will be based at the heart of the company's Customer Services Department. Daily tasks will include:

- Dealing with inbound telephone enquiries, queries and complaints.
- Dealing with inbound email enquiries, queries and complaints.
- Dealing with electronic transactions.
- Providing excellent customer service.
- Assisting and escalating queries and complaints to relevant departments.
- Dealing general administration duties required within the role.
- Assisting other team members where necessary.

Candidate Profile:

It is essential to be numerate and have a good general standard of education. The candidate will also require telephone based customer service experience and be IT literate. The ability to deal with complaints and queries in a positive and professional manner will be vital for this role.

Salary/Additional Information:

The salary for this position will be £18,000 plus an excellent benefits package including; Health Insurance and an excellent Company Bonus Scheme. The office is open 24hrs a day, 7 days a week so flexibility is a must as nightshifts will need to be covered.


******************************
BetRecruit is a leading online consultancy for the betting and gaming sector. Please bear in mind that you may not hear from us straight away. Due to the high level of applications we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.